RaeSea Internet Marketing Blog

Pronounced “Ray” “Sea”

How Fast can you Respond?

In today’s market, (today’s market?  did I just write that?) your prospective customers and I guess actual customers want answers…right away.  Many online businesses have contact forms or application forms..this is very common in the mortgage industry.  We have them on one of our sites

Now, the problem is how soon can a brick and mortar business respond to their online queries before they lose that customer to someone else? 

We try to respond as fast as possible to anyone who contacts us…sometimes it can be within a minute of receiving the email.  5 out of 10 times, the customer will write back “thanks for contacting me so soon”, you have immediately built a relationship with them and this will probably give you a better chance of getting their business. 

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July 5, 2007 - Posted by | Business, Marketing, Small Business, Web Design

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